Sub-processors
Sub-processors are third-party businesses engaged by a processor for performing data processing on behalf of a controller. According to the GDPR, these companies are also accountable for protection of an individual’s personal data. Data protection obligations of sub-processors are to be established by way of contract or other legal acts under the Union or Member State law. This includes providing sufficient guarantees to implement appropriate technical and organizational measures as specified in the regulation.
Ably Realtime Ltd uses sub-processors (listed below), to assist in providing services as described in the our Terms of Service or a similar services agreement customers may have signed with us.
Copy link to clipboardList of Sub-processors
Copy link to clipboardAmazon Web Services, Inc.
https://aws.amazon.com/
Cloud provider
Primary cloud infrastructure provider for Ably, where all realtime services and infrastructure are hosted. Almost all data stored, processed and transmitted through Ably’s products and services resides on Amazon Web Services datacenters.
Copy link to clipboardCloudflare, Inc.
https://www.cloudflare.com/
Content Delivery Network (CDN)
Provider for CDN services for the Ably dashboard. Message content transits Cloudflare’s network when messages are sent or received via the developer console.
Copy link to clipboardApple, Inc.
https://www.apple.com/
Apple Push Notification Service (APNS)
Provider of the APNS service for push notification delivery to iOS devices. Message content transits APNS when messages that contain push payloads are delivered to iOS devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via APNS.
Copy link to clipboardGoogle LLC.
https://www.google.com/
Firebase Cloud Messaging (FCM)
Provider of the FCM service for push notification delivery to Android devices. Message content transits FCM when messages that contain push payloads are delivered to Android devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via FCM.
For questions or objections regarding sub-processors, please write to support@ably.com.
Copy link to clipboardRead more
Talk to our technical team
If you're having technical or account issues just get in touch.
Don't want to chat? Get in touch.
Try our APIs for free
Our free plan includes: